“Cloud solution” typically refers to a set of services, resources, or applications that are hosted and accessed over the internet, rather than on local hardware or servers. Cloud solutions are provided by cloud service providers, and they offer a range of benefits, including scalability, flexibility, cost-effectiveness, and ease of management. Here are some key aspects…
Microsoft 365, formerly known as Office 365, is a suite of cloud-based productivity tools and services developed by Microsoft. It integrates various applications, services, and collaboration tools to help individuals and businesses create, communicate, and collaborate more effectively. Microsoft 365 includes a combination of traditional desktop applications and online services, providing users with the flexibility…
IVR stands for Interactive Voice Response. It is a technology that allows a computer to interact with humans through the use of voice and DTMF (Dual-Tone Multi-Frequency) tones input via a keypad. IVR systems are commonly used in telecommunication services, customer support lines, and other automated phone systems. Key features of IVR systems include: Menu…
Data Loss Prevention (DLP) refers to a set of tools, processes, and policies designed to prevent unauthorized access, use, and transmission of sensitive information or data within an organization. The primary goal of DLP is to safeguard sensitive data and prevent it from being compromised, leaked, or lost. Key components of Data Loss Prevention include:…
Multiprotocol Label Switching (MPLS) is a widely used technology in computer networking that directs data from one network node to the next based on short path labels rather than long network addresses. MPLS can be used to create virtual private networks (VPNs) and traffic engineering solutions in both service provider and enterprise networks. Here are…